Privacy Policy

Last Updated: September 15, 2023

XP Africa (“we,” “us,” or “our”) is dedicated to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By accessing our website and using our services, you agree to the terms described in this policy.

Information We Collect

  1. Personal Information: We may collect personal details such as your name, email address, postal address, phone number, and payment information when you make purchases or create an account.
  1. Usage Information: We collect data related to your interactions with our website, including your IP address, browser type, device information, and pages visited.
  1. Cookies and Tracking Technologies: We use cookies and similar technologies to improve your browsing experience and gather information about your usage of our website.

How We Use Your Information

We use your personal information for the following purposes:

  1. Service Provision: We use your information to process orders, offer customer support, and enhance our services.
  1. Marketing and Communication: We may send you promotional emails or messages regarding our products, special offers, and events if you opt-in. You can unsubscribe at any time.
  1. Analytics: We analyze user data to understand how our website is used and to make improvements.

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  1. Service Providers: We may share your information with third-party service providers who assist us in operating our website and delivering services to you.
  1. Legal Compliance: We may disclose your information when required to comply with applicable laws, regulations, or legal processes.

Data Security

We employ reasonable security measures to protect your personal information. However, no data transmission over the Internet or storage method is 100% secure, and we cannot guarantee absolute security for your information.

Your Choices

You have the following options concerning your personal information:

  1. Access and Update: You can access, update, or correct your personal information by logging into your account.
  1. Opt-Out: You can opt out of marketing communications at any time by following the instructions provided in the communication.
  1. Cookies: You can manage your cookie preferences through your browser settings.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to this Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices. The revised policy will be posted on this page with the updated “Last Updated” date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at xpafrica@quad-a.com.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and practices.